This book is written for Salesforce admins who are looking to gain an in-depth knowledge of the Salesforce platform and grow their value in their organization. It will teach them to implement and design advanced business process automation for the benefit of their organization.

This book is written for Salesforce admins who are looking to gain an in-depth knowledge of the Salesforce platform and grow their value in their organization. It will teach them to implement and design advanced business process automation for the benefit of their organization.

If you are a system administrator interested in developing and enhancing your skills with data management, process automation and security enhancements with SalesforceCRM, then this book is for you. Some basic understanding of SalesforceCRM and system administration knowledge would be needed.

This book is for those with Dynamics CRM knowledge who want to utilize the latest features available with Dynamics CRM 2016 and Update 1. Extensive Dynamics CRM development experience would be beneficial.

Salesforce是20年前软件领域的行业黑马，而今天已经成为引领行业发展的骏马。《Salesforce传奇》是Salesforce创始人马克·贝尼奥夫的颠覆性佳作，记述了他自身创业的心智与历程。为你揭开Salesforce高速发展背后的9大关键法则：如何把一个简单的想法转化成高速成长的企业、如何选对差异化赛道驱动品牌增长破圈、如何将每一场活动都转化成口碑升级的机会、如何打造一支专属于你的百万量级的销售大军、如何以长期视角打造出助力用户不断增长的伟大产品、如何不让你的公司只为了商业利益而运转、如何才能将你的商业模式推广到全新市场、如何用进化的眼光衡量你的公司是否在向上发展，以及如何赋能优秀的人才与资源助推公司的快速成长。从《Salesforce传奇》中，我们可以看到一个创业者颠覆传统行业的意志和坚持，上述9大关键法则更是极具创新力的产业变革者Salesforce一路“从0到100”的真正原因。特别是，企业创建之初就建立了回馈社会的机制，值得我们中国创业者进行思考与借鉴。Salesforce是一个逆势增长的传奇企业，而它的成功之道也是一个尚未被人知晓的传奇故事。

Salesforce是20年前软件领域的行业黑马，而今天已经成为引领行业发展的骏马。《Salesforce传奇》是Salesforce创始人马克·贝尼奥夫的颠覆性佳作，记述了他自身创业的心智与历程。为你揭开Salesforce高速发展背后的9大关键法则：如何把一个简单的想法转化成高速成长的企业、如何选对差异化赛道驱动品牌增长破圈、如何将每一场活动都转化成口碑升级的机会、如何打造一支专属于你的百万量级的销售大军、如何以长期视角打造出助力用户不断增长的伟大产品、如何不让你的公司只为了商业利益而运转、如何才能将你的商业模式推广到全新市场、如何用进化的眼光衡量你的公司是否在向上发展，以及如何赋能优秀的人才与资源助推公司的快速成长。 从《Salesforce传奇》中，我们可以看到一个创业者颠覆传统行业的意志和坚持，上述9大关键法则更是极具创新力的产业变革者Sa...(展开全部)

Salesforce is the world's leading Customer Relationship Management (CRM) software, helping businesses connect with their constituents and partners. This book will give you a comprehensive introduction to managing sales, marketing, customer relationships, and overall administration for your organization. You'll learn how to configure and use Salesforce for maximum efficiency and return on investment.You'll start by learning how to create activities, manage leads, and develop your prospects and sales pipeline using opportunities and accounts, and then understand how you can enhance marketing activities using campaigns. Packed with real-world business use cases, this Salesforce book will show you how to analyze your business information accurately to make productive decisions. As you advance, you'll get to grips with building various reports and dashboards in Salesforce to derive valuable business insights. Finally, you'll explore tools such as process builder, approval processes, and assignment rules to achieve business process automation and set out on the path to becoming a successful Salesforce Administrator.By the end of the book, you'll have learned how to use Salesforce effectively to achieve your business goals.

Salesforce is the world's leading Customer Relationship Management (CRM) software, helping businesses connect with their constituents and partners. This book will give you a comprehensive introduction to managing sales, marketing, customer relationships, and overall administration for your organization. You'll learn how to configure and use Salesforce for maximum efficiency and return on investment.You'll start by learning how to create activities, manage leads, and develop your prospects and sales pipeline using opportunities and accounts, and then understand how you can enhance marketing activities using campaigns. Packed with real-world business use cases, this Salesforce book will show you how to analyze your business information accurately to make productive decisions. As you advance, you'll get to grips with building various reports and dashboards in Salesforce to derive valuable business insights. Finally, you'll explore tools such as process builder, approval processes, and assignment rules to achieve business process automation and set out on the path to becoming a successful Salesforce Administrator.By the end of the book, you'll have learned how to use Salesforce effectively to achieve your business goals.

CRM systems have delivered huge value to organizations. This book shares proven and cutting-edge techniques to increase the power of CRM even further.In The Art of CRM, Max Fatouretchi shares his decades of experience building successful CRM systems that make a real difference to business performance.Through clear processes, actionable advice, and informative case studies, The Art of CRM teaches you to design successful CRM systems for your clients.Fatouretchi, founder of Academy4CRM institute, draws on his experience over 20 years and 200 CRM implementations worldwide.Bringing CRM bang up to date, The Art of CRM shows how to add AI and machine learning, ensure compliance with GDPR, and choose between on-premise, cloud, and hybrid hosting solutions.If you’re looking for an expert guide to real-world CRM implementations, this book is for you.

If you are new to Dynamics CRM or a seasoned user looking to enhance your knowledge of the platform, then this book is for you. It is also for skilled developers who are looking to move to the Microsoft stack to build business solution software